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Job: Park Operations Administrator - Sertich Ice Center

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Posted: 10/12/2017

Job Status: Full Time

Job Reference #: 1867249

Job Type: Government

Keywords: city,

Jobing Description

Overall Job Objective

Description / Position Overview

The hiring salary for this position is between $4,748.50 and $5,935.67 per month.

The City
 
Learn about the City of Colorado Springs as an employer and what our beautiful city has to offer as a place to live and work by clicking on the following links: http://www.choosecoloradosprings.com/
https://coloradosprings.gov/sites/default/files/candidate_info_packet_5.30.17.pdf
This information may change annually.

Park Operations Administrator - Sertich Ice Center

As a Park Operations Administrator, you will perform complex administrative, supervisory, and professional duties related to the maintenance and operation of Sertich, a 35,000 square foot indoor ice rink located in Memorial Park. With bleacher seating for 2,000 people, Sertich provides a wide range of programs and services for youth and adults, including public skating sessions, learn-to-skate programs, figure skating, drop-in hockey, private ice rentals, tournaments, and special events.

Essential Job Functions - the basic job duties an employee must be able to perform:

  • Manage the facility
  • Monitor routine and preventative maintenance, repairs, and capital improvement projects
  • Create and manage budgets; analyze spending and revenue trends; evaluate economic and business impacts to operations; and prioritize expenditures related to capital improvement projects
  • Manage the customer relations, marketing, sales, and promotion of Sertich
  • Create and use marketing and advertising programs, including social media, to attract and retain customers
  • Negotiate, review, and coordinate contracts; oversee and manage contract compliance
  • Provide exceptional business development and programming
  • Foster relationships with user groups throughout the community and region
  • Recruit, supervise, train, motivate, monitor, and evaluate staff
  • Provide seasonal oversight for an outdoor ice rink and public water features, including Prospect Lake (located within Memorial Park)
  • Provide excellent customer service; evaluate and respond to customer inquiries and complaints
We are looking for candidates who demonstrate:

Knowledge of:
  • Technical and operational tasks necessary to maintain an indoor ice rink
  • Operation and maintenance of the ice sheet
  • Industrial refrigeration equipment used in an indoor ice facility
  • Heating, cooling, plumbing, electrical, and structural matters
  • MaxEnterprises scheduling software, Active Point of Sale software, and Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Ability to:
  • Utilize proactive, creative techniques to develop programs to encourage increased attendance
  • Negotiate, review, and coordinate contracts
  • Train staff to ensure compliance with all city, state, federal, and environmental policies and procedures
  • Anticipate personnel, equipment, and material requirements
  • Resolve conflict with staff and customers
  • Communicate clearly and concisely, verbally and in writing
  • Establish and maintain effective working relationships
Successful candidate will have:
  • A bachelor's degree from an accredited college or university with major coursework in public administration, parks and recreation administration, business administration, or a related field
  • Five years of full-time professional parks and recreation program administration experience, including three years of supervisory responsibility
  • Possess, or obtain upon hire, and maintain a valid Colorado driver's license
Ideal candidates will also have:
  • Experience managing an indoor ice rink
  • Program development, marketing, and public relations experience associated with a substantial recreational venue
  • Experience with recreational programs and venues, including outdoor ice rinks and water sports programs conducted at public lakes
  • Possess professional designation as a CIRM (Certified Ice Rink Manager)
Supervision Exercised: In this position, you will manage and monitor work performance by directing subordinate supervisors, including making final decisions on hiring and disciplinary actions, evaluating program/work objectives and effectiveness, and realigning work and staffing assignments.

Fiscal Responsibility: You will prepare the yearly budget for all program functions and monitor expenditures to ensure budget compliance.

Additional Information

Physical Demands: This position requires the ability to lift up to 20 pounds occasionally, 10 pounds frequently, enter and exit underground vaults via ladders, and walking or standing to a significant degree.
 
Environmental Conditions
Primary Work Environment - Office environment with some travel from site to site
Extreme Temperature - Frequently
Wetness and Humidity - Frequently
Respiratory Hazards - Frequently
Noise and Vibrations - Frequently
Physical Hazards - Frequently
Mechanical and/or Electrical Hazards - Occasionally
Exposure to Communicable Diseases - Occasionally

This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

Please visit https://coloradosprings.gov/jobs   and click on 'Apply for a City Career' > 'City Career Postings – Apply Now' button to complete an online application. All job applicants will need to create a new login and online application (unless you already have a NEOGOV/governmentjobs.com user ID and password).

Completing your application in full, including the entire work experience section, will assist Human Resources (HR) in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
 
Our NEOGOV application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position's closing date and time listed in the job posting. HR will review the last application you submit for a position.

To view the City's job classifications and descriptions, go to https://www.coloradosprings.gov/human-resources/page/job-classifications-descriptions.

To view the status of your application, go to http://agency.governmentjobs.com/cosprings/default.cfm.

To be notified of future career opportunities, go to http://coloradosprings.gov/jic

If hired, you will be required to provide proof of your eligibility to work in the United States.
 

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Equal Opportunity Employer

 

Application Instructions

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