Arapahoe County Sheriff

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Child and Adult Protection Services Permanency Program Administrator

at Arapahoe County Sheriff

Posted: 11/5/2019
Job Status: Full Time
Job Reference #: 2622273
Keywords: office

Job Description

Overall Job Objective


Our Mission:  Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence and stability of individuals and families.

Our Vision:  To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.

The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

This position co-manages the Child Protection permanency program area for the Child and Adult Protection Services (CAPS) Division of the Department of Human Services. Responsibilities include supervision of professional level positions charged with providing Child Protection permanency services for citizens of Arapahoe County.
Directs, administrates and manages all Child Protection permanency functions for the Division of Child and Adult Protection Services.  Performs complex managerial and administrative duties and supervises administrative and professional level staff as they relate to the daily operations of the CAPS Division and in support of over 200 CAPS employees including upper level management staff.  Responsibilities also include budgeting, evaluation, development and implementation of program services.
This position assists in the development and/or revision of administrative and supervisory guidelines and the development of agreements with other partner agencies including the courts. Decisions are broad-scoped and made regarding county resources including staff resources, hiring, training, evaluation and disciplinary actions.
Ensures business is conducted in a manner that is in accordance with the County policies and procedures.  Makes employment decisions, develops and implements division initiatives and facilitates day-to-day operations for the division. 
Assures that audits and monitoring for the area are completed in a timely fashion and that reports are forwarded through appropriate channels.  Responsible to cooperate with computerization of statistics for analysis and submission to requesting sources such as the County department, the media and the Colorado Department of Human Services.
Maintain communications and cooperation with other units in the agency and ensure that there are good working relationships with such units.  Position may be responsible for liaison with other community agencies, the media, and the general public.


Child Protection Permanency Area Supervision:  Specific responsibilities include oversight and direct and indirect management of numerous critical operational functions which include but are not limited to clinical consultation and guidance to assure child safety and wellbeing are prioritized and drive decision making.  Includes the oversight of all state, federal and local goals related to permanency, adherence to volume 7 expectations related to permanency and the provision of case services to children and families, general office management, assuring efficient workflow and customer response, complaint management via customer service, emergency management, project management, business analysis, audit and review coordination, budgeting, financial management, purchasing and coordination and participation in multiple elements of the hiring process. 
Supervises, assigns and directs the activities of the Child Protection permanency staff including preparation of evaluations, monitors work performance, maintains and approves staff schedules and payroll, coordinates staff training and carries out personnel actions.
Makes minor and major purchasing decisions involving county resources that include client service needs, coordinating large training and other events, maintenance and service provision contract management, assistance with equipment management, deployment and replacement. 
Assists in the development of recommendations related to information technology, business process and programmatic upgrades and making those recommendations to the executive management.
Current knowledge of child welfare practice in family engagement and a strength based approach to assessment is required. This position must be capable of making critical decisions with limited information. This position requires the ability to develop and maintain positive working relationships with collateral agencies and community stakeholders.  This position requires the ability for strong conflict resolution and problem solving skills. 
Participates with Deputy Director and/or other administrative staff developing the agency's service delivery programs, establishing long range goals and objectives, predicting financial and human resources needed to carry out programs.
General:  Develops systematic methods of implementing program planning which includes developing controls, monitoring work flow, and assigning work to respective units and individuals based on program needs and the skills available.
Provides leadership to supervisors to ensure consistency in program and staff management, implementation of division practices and expectations, departmental and divisional policies and procedures and Federal and State rules and regulations. 
Represents CAPS and Arapahoe County Department of Human Services (ACDHS) in local and state level meetings as assigned.
Determines the resources that are required to achieve the mandated goals of the  program area and makes recommendations to higher level management.
Assigns and delegates tasks and responsibilities to immediate subordinates, usually Human Services supervisors, but may include social caseworkers and support staff.  Coordinates between various Human Services supervisors and workers and follows up to assure that directives are carried out.
Assures that information on policies and procedures that affect the staff are accurate.  Disseminates information to subordinate supervisors.
Establishes workload standards and qualitative standards for the units.  At the time of new program assignments, a comprehensive analysis occurs to determine the appropriate management and administrative standards.  Assures that standards are maintained and monitored.
Responsible for assuring that subordinates and their direct reports receive effective training and evaluates their individual training needs through subordinate supervisors.
Resolves complaints involving the staff in the units, participates in resolving grievances, and has final authority and for disciplinary action taken against staff members of units. 
Establishes individual objectives with staff members, evaluates performance based on achievement of these objectives and repeats cycle for continued performance.
Has final authority in assigning tasks, monitoring workflow, and hiring new employees for the units.  Submits recommendations on disciplinary actions and terminations to higher level management or has final authority for discipline and dismissal.
Broad knowledge of the principles and theory of supervision and management.  Thorough knowledge of the principles of human behavior.  Thorough knowledge of the principles and practices of modern social casework and related business management.  A good working knowledge of court procedures and the legal and liability implications of social services delivery.  Skill in interpreting laws, rules and procedures and the effective communication of same to subordinates.  Skill in innovative program management.  Ability to work under stressful conditions.  Skill in resolving conflicts.   Ability to handle sensitive situations with tact and diplomacy.
Knowledge of general and complex office and business procedures and practices, business and process analysis; knowledge of project management and research methods and techniques.  Ability to prioritize multiple projects, meet required deadlines and handle several projects simultaneously.  Knowledge of federal and state laws and county guidelines and protocols regarding employee and financial management.  Knowledge of state and county automated systems to include Colorado TRAILS, CAPS, Colorado and Denver Courts and ICM.  Ability to communicate effectively, both verbally and in writing.  Possess strong writing and editing, including excellent spelling, grammar and report and minute/taking. 
Ability to plan, organize and administer the work of others.  Ability to comprehend and implement effective practices and procedures.  Ability to establish and maintain effective working relationships with subordinates, peers, superiors, department directors, elected officials, fellow employees and the general public.   Ability to maintain confidentiality of highly protected information.  Efficient use of common office equipment to include computers and produce documents using Microsoft Office Suite: Outlook, WORD, EXCEL and PowerPoint.  Ability to develop and administer a departmental budget, based upon the material and staffing needs.  Ability to plan and manage long and short range projects and work as a team player and independently with little or no direction.  Ability to prepare and administer and monitor budgets and to attain planned results and explains any variances to management.  Strong interpersonal, analytical and supervisory skills and the ability to effectively cope with the stress of demanding duties and handle with composure.


Graduation from an accredited four-year college or university with a degree in one of the following human behavioral sciences: Social Work, Sociology, Psychology, Guidance and Counseling and/or Child Development. Master's Degree preferred.
Four (4) years full-time professional experience in the supervision or administration of a public or private social services delivery program. One (1) year of the experience must have included the supervision and management of professional social casework staff.
A BSW or Master's degree in one of the human behavioral sciences (Social Work, Sociology, Psychology, Guidance and Counseling and/or Child Development) may substitute for one (1) year of the required professional experience but not the one (1) year specific experience of supervision and management of professional social casework staff.
MSW will substitute for two (2) of the four (4) years required experience but not the one (1) year specific experience of supervision and management of professional social casework staff.

Supplemental Information

Must successfully complete the State of Colorado Supervisor Academy.

Must also be able to successfully pass pre-employment criminal background and motor vehicle check and post-employment fingerprint check.

Must possess and maintain a valid Colorado Driver's license and meet the Arapahoe County driving record policy.

The salary grade listed is the full salary range for the Child and Adult Protection Services Permanency Program Administrator position. Please note that the hiring salary will typically be near the lower end of the pay range listed.


Is directly supervised by the Deputy Director clinically and administratively. 

This position provides direct supervision to multiple supervisor level staff.
Has final authority in assigning tasks, monitoring workflow, and hiring new employees for the units.  Submits recommendations on disciplinary actions and terminations to higher level management or has final authority for discipline and dismissal.
Contacts are with superiors, peers, subordinates, elected officials, clients/customers, community partners and vendors.  Contacts require the ability to exercise a high degree of interpersonal skills to influence persons at all levels.  Incumbent is accountable for the results of the contact.
Work is generally confined to a standard office environment.
The following are some of the physical demands commonly associated with this position.
Spends 50% of the time sitting and 50% either standing or walking.
Occasionally lifts, carries, pulls, or pushes up to 25 lbs.
Occasionally stoops, kneels, balances, reaches, crawls, and crouches while performing office duties.
Verbal and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
Constant use of eye, hand, and finger coordination enabling the use of automated office machinery.
Visual capacity enabling constant use of computer equipment. 
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.

Toll Free Applicant Technical Support:  If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627.  Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.

Application Instructions

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