Benchmark Hospitality In Westlake

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Hotel Laundry Manager

at Benchmark Hospitality In Westlake

Posted: 9/4/2019
Job Status: Full Time
Job Reference #: R0018432

Job Description

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

The Laundry Manager will be responsible for supervising/managing/overseeing the following departments: Laundry and Uniform Issue.

Job Description:


  • High school diploma or equivalent.
  • Minimum two years college preferred.
  • Three years laundry experience in a management role required.
  • Ability to handle high stress situations.
  • Excellent communication skills.
  • Detail oriented and good organizational skills.


  • Assist with interviewing and hiring of all laundry staff.
  • Help Director of Housekeeping with proper, adequate training and re-training of all Housekeeping/ Laundry staff.
  • As situations dictate, coach council and discipline employees with intent to improve performance, attitude and appearance.
  • Give Commendations as warranted.
  • Assist with department purchasing, maintaining consistent availability of all cleaning products, machinery, amenities, etc.
  • As necessary, establish new standards to provide the guests the highest quality of service.
  • Through close communication with Director of Housekeeping recommend areas in need of improvement.
  • Assist with weekly/monthly inventories, with timely reporting to Accounting.
  • Through proper scheduling, keep payroll costs within budgeted guidelines.
  • Ensure that other expenses are kept within budgeted guidelines, through monitoring of staff handling and usage of supplies and equipment.
  • Attend all scheduled meetings, i.e. Rooms Division, Department Head, Safety, etc.
  • Report in either written or verbal form all information to the Director of Housekeeping.
  • Responsible for proper quality control and daily monitoring of staff.
  • Ensure standards of cleanliness are met in all areas of responsibility.
  • Perform timely and fair performance appraisals of all staff.


  • All other duties as requested by Director of Housekeeping.


  • 800 room private hotel and conference center.
  • Located in Westlake, Texas near Keller and Roanoke.


  • Awesome Employee Events
  • Paid Time Off
  • Free Meals
  • Medical Benefits & other Great Perks

BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’ iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations.

BENCHMARK’S distinguished and proven reputation is deeply-rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory-making experience.

BENCHMARK’S progressive "Be The Difference" culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence.

Posted 6 Days Ago

Full time


Application Instructions

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