Community Partners, Inc.

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Intake Specialist

at Community Partners, Inc.

Posted: 9/27/2019
Job Status: Full Time

Job Description

General Summary:  The Intake Specialist is responsible for all aspects of the initial assessment of members including interviewing, gathering data for a comprehensive psychosocial assessment, making a clinical diagnosis, and completing the interim service plan.  The Intake Specialist also assists with completing SMI Determinations, substance use assessments, and crisis intervention. Interacts professionally and clearly and in a timely manner with internal and external customers and other community professionals.


  • Conducts a comprehensive psychosocial assessment and makes treatment recommendations, summarizes primary presenting issues, identifies child/family strengths, and formulates a diagnosis based on this initial interview.
  • Builds rapport and credibility simultaneously with members. Relates to variety of individuals with warmth, empathy, and acceptance.
  • Develops interim service plans that identify the next steps taken after intake by the provider and person/family, and what issues are to be addressed for ongoing assessment.
  • Provides effective crisis assessment including the following of program triage protocol, arranging for emergency psychiatric evaluation/hospitalization as indicated by protocol, provides for follow-up, normalizes situation, discusses options and handles situation calmly.
  • Conducts educational activities that promote member understanding of treatment services, including therapy, behavior management, psychiatric evaluations, medication, diagnosis, parenting skills.
  • Performs duties with knowledge and skill in group processes, establishes group commitment to common goals, establishes an environment of mutual respect and understanding.
  • Performs duties using knowledge and skill in assessment and diagnosis utilizing DSM-V criteria.
  • Understands human development, family life cycles and demonstrates application of this knowledge in assessment and diagnosis.
  • Maintains clinical records in a timely manner according to standards.
  • Attends all intake department staff meetings, participates in process of improving admissions procedures, and in assessing quality and effectiveness of intake services.
  • Participates in in-service training and other educational opportunities as required and as time and resources permit.
  • Completes SMI Determinations for new enrolled members and existing members.
  • Assists with crisis intervention techniques.
  • Performs other duties as assigned by the Program Director.
  • Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI.
  • Performs other related duties as assigned.


  • Education and Experience – Completion of a Master’s Degree in Social Work, Counseling, Therapy, Psychology, or Education from an accredited school highly preferred; 

Or completion of a related Bachelor’s degree program and two years full time work experience in the behavioral health field or a non-related bachelor’s degree with four years of full time experience in behavioral health field. 

·         License – Arizona Licensure (LISAC, LMSW, etc.) highly preferred.


Regulatory –

o  Minimum 21 years of age.

o  Arizona Driver’s License, 39-month Motor Vehicle Report and proof of vehicle registration and liability insurance that meets insurance requirements.

o  Must possess Level 1 fingerprint clearance.

o  CPR and First Aid certification (Employer provides).

o  Initial current negative TB test result (Employer provides).

o  Must pass pre-employment drug screening.

CPI is an equal opportunity employer.  CPI does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.

Application Instructions

CPIH utilizes an on-line application management system based on our Careers Page at our website.

Please access the system, create your profile, upload your resume, complete the application and indicate your interest in this opening at CPSA.