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Strategic Credit Analyst - National Credit Center

at GM Financial

Posted: 4/2/2019
Job Reference #: 34614
Keywords: compliance

Job Description

  • Job LocationsUS-AZ-Chandler
    Requisition ID
    Employee Type
    Full Time-Regular
    Credit / Underwriting
    Not Applicable
  • Overview

    The GM Strategic Credit Analyst is responsible for researching and analyzing credit applications, assessing credit history for acceptable risk and then approving or denying extension of credit to potential customers. This team member has contact with other company departments, as well as automobile dealers and other finance and credit sources. The team member will be responsible for overseeing the credit relationship to an assigned set of dealers. This team member will provide quality customer service by satisfying the credit needs of the dealer. This role is a field based position in one of our 15 Regional Credit Centers. This will require the team member to relocate to a permanent center within the U.S. after successful completion of the credit training program and based on business needs. This role requires relocation to Chandler, AZ upon hire to attend training prior to final relocation.



    • Analyze credit data to determine the degree of risk involved in extending credit
    • Make decisions to approve or deny the extension of credit within set credit authority established by senior management and state/federal laws
    • Develop strong dealer relationships that ensure volume objectives and credit quality
    • Increase GMF Market Share with assigned dealers
    • Capture automotive finance contracts that meet GM Financial profitability criteria for pricing and performance
    • Ensure compliance with applicable policies and procedures
    • Ensure credit center office cooperation with other departments, to maximize efficiency within the company
    • Achieve required credit quality and productivity by ensuring all queues are worked to acceptable service levels
    • Perform outbound telemarketing calls to assigned dealer personnel



    • Extensive knowledge of sales, credit and funding processes in consumer finance
    • Extensive knowledge of the retail automobile finance industry
    • Advanced knowledge of indirect retail auto financing
    • Advanced knowledge of the Company’s credit policies
    • Knowledge of motor vehicle retail installment documentation
    • Knowledge of Federal and State regulatory requirements
    • Knowledge consumer finance and banking environment
    • Working knowledge of Salesforcecom


    • Ability to work under pressure
    • Strong analytical and problem solving skills
    • Effective oral and written communication skills
    • Ability to positively motivate, develop, coach and lead others
    • Excellent negotiation skills
    • Excellent credit underwriting skills
    • Strong presentation and communication skills
    • Strong work ethic
    • Superior customer relations skills
    • Ability to multi-task
    • Innovative thinker with strong ability for strategic vision
    • Display commitment to continuous improvement of business
    • Sales skills necessary to develop and maintain productive dealer relationships
    • Ability to professionally represent GM Financial
    • Ability to work under pressure and make decisions in a fast-paced environment


    • Bachelor’s Degree with emphasis on marketing business; or equivalent experience preferred


    • 1-2 years in consumer finance industry, underwriting or auto finance preferred
    • 1-2 years of sales experience preferred
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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!