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Dual Sales Manager

at HCareers

Posted: 11/2/2020
Job Reference #: 9447_1544671

Job Description

Amerilodge Group is looking for a high-performing Dual Sales Manager to work with our Holiday Inn Express & Suites located in Kalamazoo, Michigan and our Courtyard by Marriott, located in Battle Creek, Michigan to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those plans to the upper management.

Amerilodge Group is a rapidly growing hospitality company with hotels throughout Indiana, Michigan and Ohio. It provides a solid corporate support staff to its properties that allows the property managers to focus on our guests and employees.

Our CEO will tell you we spend more time with the people we work with than those we live with and has instilled an "extended family" culture throughout the company. We work hard and play hard too with a great work/life balance and regular company outings and on-going training. The ideal candidate will embrace this culture.

General Summary

Under minimal direction and reporting to the Director of Sales and the Vice President of Sales and Marketing, the Dual Sales Manager performs and executes account development of each hotel managed by Amerilodge Group. The Dual Sales Manager will work with the Director of Sales and the General Manager to uncover new account potential and current account saturation to increase REV/PAR for each individual property. In addition, the Dual Sales Manager will assist the Director of Sales and the Vice President of Sales and Marketing in the planning and execution of various marketing opportunities. It is every employee's duty and passion to see that all guest needs will be handled in an efficient, gracious and professional manner.

Duties and Responsibilities

    -Know and live the mission and values of the hotel brand and company
    -Maintain sales policies and procedures for standardization purposes
    -Know Brand Standards and Brand Guest Loyalty Program Enrollment Requirements and Benefits
    -Follow-up on market intelligence in existing and target markets
    -Monitor sales forecast, selling strategies, and promotions in frequent guest program benefits
    -Assist and coordinate NHOP
    -Execute monthly action plans
    -Negotiate and maintain LNR accounts
    -RFP process for national accounts
    -Managing all Group business consisting of 10+/night including Meeting Broker, Hotel Planner etc.
    -Participate in trade shows, representing all Amerilodge managed properties
    -Establish relationships with market(s) CVB and Chamber
    -Maintain a friendly and helpful demeanor at all times
    -Greet every customer with a smile at 10 feet and a verbal greeting at 5 feet
    -Possess knowledge of hotel reservation and cancellation procedures
    -Develop a thorough knowledge of hotel staff, services, room locations, room rates, amenities, and hotel surroundings (i.e. mall, restaurants, and medical facilities).
    -Provide the highest quality of customer service to the guest at all times
    -Represent efficiency and friendliness in a manner that leaves a lasting impression
    -Complete other duties as assigned
    -Must successfully complete education related to assigned duties and role

A Comprehensive Benefits Plan is Available with the Dual Sales Manager Position including: Medical, Dental, Vision, and Life Insurance, as well as STD/LTD, 401K and Flexible Spending Account. Paid Time Off is also accrued over the year.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!