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Executive Housekeeper

at HCareers

Posted: 10/19/2020
Job Reference #: 9447_1530471
Keywords: laundry

Job Description

The Embassy Suites by Hilton El Paso is seeking a dynamic, experienced Executive Housekeeper to take on the challenge of a unique position within a 187-room hotel with event space. The Embassy Suites by Hilton El Paso is conveniently located near the airport.

Job Overview: To provide supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction.

Responsibilities and Duties:
* Oversees staff of Housekeeping Supervisors, House-Persons, and Room Attendants by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected, and standards are met.
* Interviews, hires and trains room attendants in the procedures and techniques. Training includes detailed instruction on use of chemicals for different surfaces and procedures to report repairs to engineering.
* Arranges staff work schedules, determining days off, ensuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to ensure pay is on time.
* Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.
* Maintains inventories of amenities, chemical and other supplies to ensure items are in stock and reorders in timely manner.
* Coaches, counsels and disciplines staff, when appropriate, to ensure standards are met and assigns staff to additional training when needed.
* Reviews current standards and introduces hotel-wide changes such as those affecting amenity set-ups to ensure hotel is in compliance.
* Coordinates with laundry to ensure room linen is picked up and delivered to meet guest room needs.
* Consults with outside contractors regarding rehabbing or general maintenance of public and guest room areas.

* Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
* Performs other related duties as assigned.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!