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Front Desk Agent

at HCareers

Posted: 11/9/2020
Job Reference #: 9447_1545711

Job Description

Holiday Inn Fort Worth - Fossil Creek Hotel Offers a Comfortable Stay with a Modern Touch. The Holiday Inn Hotel is located with convenient access to the Dallas Fort Worth Airport (DFW) and many area businesses and attractions. For travelers who need to plan a conference or meeting, our hotel has two meeting planning professionals who are available to help you plan a meeting for one of the three on-site meeting rooms.

The Holiday Inn Fort Worth/Fossil Creek is currently hiring Front Desk Agents.

The Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.

As a Front Desk Agent your responsibilities will include:

-Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
-Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
-Able to work through customer service related issues
-Any other duties or responsibilities which might be required by a manager supporting, laundry, breakfast and some public area cleaning

Requirements:

* Available on flexible shifts on Weekday, Weekends and Holidays.
* Possessing strong written and verbal communication skills
* Previous hotel front desk experience
* Proficient with technology

(ref. 33925)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!