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Guest Agent II

at HCareers

Posted: 11/9/2020
Job Reference #: 9447_1547413
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Job Description

Guest Agent II
First impressions are everything! As a Guest Agent II, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

- Employee benefit card offering discounted room, food, and beverage rates at Accor worldwide

- Learning programs through our Academies

- Opportunity to develop your talent and grow within your property and across the world!

- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:


- Greet, check-in, respond to requests and settle accounts while providing exceptional service

- Take initiative to add a personalized experience

- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling to maximize occupancy and room rates

Your experience and skills include:

- Service focused personality is essential; hospitality experience is an asset
- Previous Front Desk/Reception experience an asset
- Prior experience working with Opera or a related system
- Personable and presentable
- Must be able to work day and over-night shifts

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Centrally located in downtown Calgary, The Fairmont Palliser is the city's premier, landmark hotel. With 407 elegantly appointed guest rooms, The Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!