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Host

at HCareers

Posted: 9/9/2020
Job Reference #: 9447_1524927
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Job Description

To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.

KEY RESPONSIBILITIES

    -Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
    -Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
    -Ensure you are seating the most desirable tables at all times.
    -Anticipate guest transition and the timing of table turns.
    -Smile!
    -Opening front door for guests.
    -Answering the phone for general customer service and taking reservations.
    -Seating guests.
    -Cleaning and resetting dirty tables.
    -Maintain the cleanliness and appearance of entryway and washrooms.
    -Perform quality checks as guests depart and thank them for their visit.

QUALIFICATIONS & KEY ATTRIBUTES

    -Well groomed and presentable.
    -Very organized.
    -Ability to prioritize.
    -Ability to think ahead.
    -Excellent communication skills, including a pleasant and professional phone manner.
    -Problem solving ability.
    -Ability to be perceptive to guest's needs.
    -Ability to deal positive in stressful situations and remain calm.
    -High level of attention to detail.
    -Able to take direction.
    -Able to deal with compliments and guest concerns with the support of management.
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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!