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Housekeeping Supervisor - LQ

at HCareers

Posted: 10/23/2020
Job Reference #: 9447_1353334
Keywords: labor, laundry

Job Description

Job Summary

This position is responsible for leading the housekeeping staff to continuous quality improvement; inspect rooms for assurance of the service and quality standards to ensure guest satisfaction.

Education & Experience

MINIMUM EDUCATION:

    -High School Diploma or GED required.


MINIMUM EXPERIENCE:

    -Supervisor experience preferred.


Physical Requirements


    -Must be physically and visually able to utilize the computer and other necessary office equipment.
    -Capable of working in a fast paced environment and in stressful situations.
    -Must be able to walk and stand for long periods of time.
    -Must be able to lift up to 65 lbs with assistance.
    -Must be flexible in hours/days.
    -Must responds to multiple task interruptions in order to provide service to internal and external customers.
    -Must adhere to the company dress code.


General Requirements


    -Must be able to comprehend and speak the English language.
    -Must have good organizational and communication skills.
    -Possess attention to detail.


Fundamental Requirements


    -Supervise the operations of housekeeping and laundry areas to ensure the achievement of productivity and quality service standards.
    -Inspect guest rooms to ensure the cleanliness standards and proper amenity and literature placement have been met.
    -Assure and input housekeeping information in NiteVision.
    -Prepare training for Room and Laundry Attendants in all housekeeping procedures and standards.
    -Ensure that Room Attendants have sufficient amount of necessary supplies through supply and linen inventories.
    -Prepare weekly schedule for housekeeping and laundry personnel following company labor guidelines (MPR standards).
    -Clean and service guest rooms as needed.
    -Report room repairs or unsafe conditions to Manager and Maintenance.
    -Work and track projects daily to upgrade the quality of guest rooms.
    -Respond to housekeeping request from guest or management in a timely, efficient and friendly manner.
    -Report and track lost and found articles.
    -Follow company polices and procedures (i.e., OSHA, BBP regulations and other state and local regulations).
    -Apply all safety and security polices consistently.
    -Participate in hiring and evaluation process.
    -Perform other duties as assigned by supervisor or management.
    -Obtain any locally required certifications.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!