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Learning & Development Manager
Job Reference #: 9447_1529213
Radisson Hotel Group, formerly Carlson Rezidor Hotel Group, is one of the world's largest hotel groups with eight distinctive hotel brands, more than 1,400 hotels, in destinations around the world. The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu®, Radisson®, Radisson RED®, Park Plaza®, Park Inn® by Radisson, Country Inn & Suites® by Radisson and prizeotel. Guests can benefit from the newly rebranded Radisson Rewards, formerly Club Carlson, a global rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards spans our global footprint and offers exceptional benefits to our guests, meeting planners, travel agents and business partners. Radisson Meetings offers a variety of fully-equipped spaces featuring fast free Wi-Fi, A/V technology and on-site contacts designed to make every event unique. More than 95,000 global team members work for the Radisson Hotel Group and at the hotels licensed to operate in its systems. The company is headquartered in Brussels, Minneapolis and Singapore.
For more information, visit www.radissonhotelgroup.com .
This position will defines, implement and facilitate high quality training programs to hotels. This role focuses on defining learning solutions to meet business needs, curriculum development, delivery of training and measurement.
-Understand business needs and help drive key L&D initiatives by partnering with stakeholders across the organization.
-Apply adult learning principles to design and develop training that best fits the needs of the audience and content (online, classroom, or blended learning methods).
-Track and measure training completion and communicate evaluation results with stakeholders. Use evaluation data to measure impact and improve learning initiatives; continuously assess delivery process improvement opportunities.
-Work collaboratively with the Human Resources team to ensure training is delivered and tracked in an efficient and effective manner (through LMS or other system).
-Evaluate internal versus external "off-the-shelf" learning solutions to determine best fit for business needs.
-Leverage industry best practices through building a strong network; use a variety of different media to engage the modern learner.
-Fosters a positive brand perception through influence and open communication with owners and management companies driving franchisee and guest satisfaction.
-Bachelor's degree or 5+ years of broad-based experience in training to include curriculum development as well as facilitation
-Knowledge of learning and development principles and practices, adult learning theory curriculum design, needs assessment and evaluation methodology
-Knowledge of current and emerging trends in learning design and development
-Basic project management skills
-Ability to present ideas and recommendations clearly and concisely both orally and in writing
-Effective presentation, development and delivery skills, both for in person and virtual learning
-Proficiency in MS Office applications (Excel, PowerPoint, Word, SharePoint).
-Track record of driving results through collaboration, project management, innovation and continuous improvement
-Relationship building and consulting skills
-In hotel operational experience recommended
-Experience with on-line learning software and content authorizing software recommended
-Ability to travel up to 50% (once it becomes safer to travel due to COVID - will abide by health professionals recommendations)
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!