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Night Attendant

at HCareers

Posted: 11/9/2020
Job Reference #: 9447_1545785

Job Description


The Night Attendant will work closely with the General Manager ensuring the efficient and profitable operation of the hotel by performing the following duties listed below.


    - Conduct courtesy calls within 30 minutes after guest check-in.
    - Assists guests with request and/or complaints after regular office hours.
    - May handle check-ins/check-outs and make guestroom keys for lost/lock-outs.
    - Assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry.
    - Cleans, dries and folds linen, terry, blankets, bedspreads, mattress pads and shower curtains etc.
    - Provides courtesy patrol in lobby and front entrance area during "C" shift. (I.e. from 11 pm - 7 am).
    - Ensures exceptional customer service to all guests and protects guest privacy and safety when within reasonable control of the position to do so.
    - May compute bill, collect payments, and makes change for guests.
    - May post charges to Property Management System.
    - Handle lost and found items by following established guidelines and procedures.
    - Complete department/shift checklists and/or reports for relevant shifts.
    - Maintain a neat, clean and well-groomed appearance.
    - Performs other related duties as assigned.

Application Instructions

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