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Public Area Attendant

at HCareers

Posted: 9/25/2020
Job Reference #: 9447_903895
Keywords:

Job Description

The Public Area Attendant ensures the smooth and efficient running of the public areas in accordance with the standards required and responsible for the care and good appearance of all the guest rooms and associated areas.

* Assist and follow up with guest inquiries, requirements, and complaints promptly in an efficient, gracious manner
* Follow key signing procedures and take responsibility for assigned keys
* Hand in all lost property immediately and follow hotel lost and found procedure
* Coordinate and assist with stock as required
* Undertake any reasonable request and/or special projects as requested by management
* Ensure all public restrooms, toilets are clean, fresh smelling and stocked at all times
* Collect and stock restroom towels from laundry, fold neatly and put in restroom
* Return dirty towels and soiled linens to laundry for cleaning
* Dust, clean and wipe walls, doors and table tops as and when necessary in the lobby area throughout the shift
* Empty and clean trash bins in public areas
* Maintain furniture and equipment in a serviceable condition and report any defects immediately
* Reports maintenance defects to Housekeeping office immediately
* Deal with guest inquiries and requirements efficiently, handle complaints promptly and with thorough follow up

* High School Diploma or equivalent required
* One to two years in a similar position, preferably in an upscale or lifestyle brand hotel
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!