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Security Supervisor

at HCareers

Posted: 10/22/2020
Job Reference #: 9447_1530522

Job Description

Qualification Requirements:

    -Must possess strong written and verbal communication skills in the English Language.
    -Must possess ability to follow instructions.
    -At least 1 year in resort security or acceptable similar field(s).
    -Ability to analyze and solve problems.
    -Ability to organize, prioritize and work scheduled assignments.
    -Must possess at least basic proficiency with Windows® based computer systems (Word, Excel, etc.).

Job Functions:

    -Assists in development and implementation of security policies, procedures, standards and directives.
    -Responds to incidences and investigates and resolves security related issues.
    -Participates in the development of departmental goals and objectives; recommends, implements and administers policies and procedures to enhance operations.
    -Provides security patrol coverage as part of the security officer team.
    -Assists the Security Supervisor in key control for all property staff.
    -Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.

of Time
30 % Foot patrol of the interior and perimeter of the hotel to observe and identify potential security and safety
risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and
direct work.
20 % Supervision of shift.
10 % Maintain order in the hotel, dealing with the welfare of guests, assisting with door lock problems,
coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to
life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of
hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons
and property.
10 % Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
Prepare schedules and relate relevant information on house count, conventions, arrivals and departures
from each shift.
10 % Supervise and coordinate all fire safety issues. Conduct training and selection of all deputy fire safety
directors. Be familiar with all applicable laws and codes to ensure proper compliance.
10 % Memorize and monitor life safety system including accurate layout of entire building, locations of stand
pipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from
each shift
9 % Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio,
to the supervisor on duty; report any alarms similarly.
1 % Administer CPR and First Aid
Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is
essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to
reflect the business needs of the hotel.

In addition to performance of the essential functions, this position may be required to perform a combination of
the following supportive functions, with the percentage of time performing each function to be solely determined
by management based upon the particular requirements of the company.
* Supervise all investigations performed on shift.
* Provide accurate information to in inquirers for directions and hours of operations.
* Receive, record and secure found property. Research and respond to guests inquiries for lost
* Assist guests with door lock and in room safe problems using moderately complex hand held
electronic apparatus.
* Escort guests and employees as required to parking lots
* Make recommendations and assist in decisions regarding staffing levels, and discipline on shift.

Application Instructions

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