Presbyterian Healthcare Services

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DIRECTOR EMERGENCY SERVICES

at Presbyterian Healthcare Services

Posted: 5/6/2020
Job Reference #: 14747
Keywords: operations

Job Description

Requisition ID
2020-14747
Category
Clinic Administration
Org : Name
EMERGENCY ROOM
Default: Location : State/Province (Full Name)
New Mexico

Overview

Job Description

Summary:
Assures mission, goals and strategy of Presbyterian Healthcare Services are being met via planning, clinical and operational management and financial accountability in Central Delivery System Emergency Departments. Plans, directs and coordinates the operational, financial and personnel activities of designated departments. Results oriented with a focus on clinical outcomes and patient satisfaction measures and processes intended to achieve results. Provide nursing practice/patient care consultation to other clinical cares in Urgent and Emergent Services

Responsibilities


Responsibilities:
*Responsible for multiple Emergency Departments across the Central Delivery System. Establishes a management model that achieves results by working with ED managers and medical directors. Works in collaboration with Urgent and Emergent Services leadership team, Hospital administrators and nursing leaders at each facility.

*Works in partnership with Emergency Department Medical Director to ensure quality and operational effectiveness; maintains effective physician/provider relationships and communication plans.

*Serves as the Urgent and Emergent Services Nursing Leader which includes program planning, process implementation and quality management related operations that support the continuum of care.

*Oversees day to day operations for assigned departments and provides mentoring, leadership and supervision for direct reports for key business and operational processes.

*Performs personnel management functions including hiring, coaching, evaluating, counseling and termination.

*Empowers professional staff through delegation of responsibility, authority, and accountability.

*Develops the annual business plan and project plans and recommends goals and objectives for areas. Establishes and implements policies and procedures for program operations.

*Develops new programs and services as care delivery needs change.

*Performs operational and capital planning and budgeting.

*Develops, implements, and monitors effective clinical practice and assures quality care and service is delivered to all patients.

*Creates organizational responsiveness to the needs of customers; ensures the voice of patients and members are incorporated into program planning.

*Continuously improves the program through service enhancements, exploration of developmental opportunities, coordination of initiatives across multiple departments, performing benchmarking, market and competitor analysis, understanding quality and cost drivers; through technology evaluation; actively leading performance improvement initiatives and creating business and strategic plans.

*Prioritizes key program performance indicators through score card development and management to include clinical outcomes, customer loyalty, staff focus, growth and financial performance.

*Supports Presbyterian improvement model through direct learning projects and participation of self/staff and leads deployment.

*Provides administrative leadership for assigned departments across the continuum of care including the health plan, primary care, specialty, outpatient, inpatient and aftercare.

*Interacts and coordinates activities with a variety of health care agencies, regulatory agencies, and vendors.

*Exemplifies high standards of leadership qualities and professionalism. Mentors the staff in developing and achieving professional goals.

*Represents Presbyterian in relevant external professional and community activities.

*Performs other functions as required.

Qualifications

Education:
Essential:
* Bachelor Degree

Education specialization:
Essential:
* Nursing



Benefits


Benefits
Benefits are effective day-one and include:

  • Competitive salaries
  • Full medical, dental and vision insurance
  • Flexible spending accounts (FSAs)
  • Free wellness programs
  • Paid time off (PTO)
  • Retirement plans, including matching employer contributions
  • Continuing education and career development opportunities
  • Life insurance and short/long term disability programs

About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.

Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.

Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.

New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

NW123

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Application Instructions

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