Robert Half

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Customer Service Representative

at Robert Half

Pay: up to $16.50/hour
USD14.25 - 16.50 / Hourly
Posted: 7/16/2019
Job Status: Contract/Temporary
Job Reference #: 00210-0011036089-usen

Job Description

OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a short-term temporary-to-full-time engagement, and can work in Scottsdale, Arizona, this could be the Customer Service Representative position for you!

What you get to do every single day

- Manage and place incoming telephone calls

- Provide accurate, friendly customer service in a timely fashion

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Field and send written business correspondence
- Ability to use multiple computer systems, applications, and utilize search tools to find information

- Excellent customer service and office administrative skills

- Strong proficiency in Excel and other Microsoft Program skills

- Ability to recognize, evaluate, and resolve problems effectively

- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

- Supportive, positive attitude with a professional demeanour applied to all tasks

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- Administrative Office experience desired

- No stranger to performing extensive research to resolve complex customer inquiries

- Excellent communication and organizational skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!