Santa Ana Star Casino Hotel

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Job Details

BANQUET SERVER

at Santa Ana Star Casino Hotel

Posted: 2/10/2020
Job Status: Full Time
Job Reference #: 5818
Keywords: event

Job Description

Location
Casino
Employment Status
Full-Time
Shift
Varies
Category
Hotel

Summary:

Provides professional, friendly, and exceptional service to banquet guests within a high volume, fast paced environment.

Major Responsibilities/Abilities:

  • Acknowledges and responds to guests promptly.
  • Delivers food and beverage to guest’s tables.
  • May be required to provide buffet style service.
  • Monitors food quality, reporting variances to the Banquet Captain.
  • Returns to each assigned table regularly to determine the guest’s additional needs.
  • Ensures that banquet facilities are orderly and clean.
  • Provides fast, friendly service to guests.
  • Performs other duties as assigned.

Minimum Requirements:

  • Preference is given to qualified Santa Ana Tribal members.
  • High school diploma or GED required.
  • Ability to carry and balance a service tray on shoulder.
  • Legible handwriting is a must.
  • Basic knowledge of banquet items and proper placement procedures.
  • Professional appearance.
  • Bi-lingual and multi-cultural experience preferred.
  • Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non gaming license.

Essential Mental Functions:

The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Display verbal and written communication skills.
  • Ability to handle conflict situations.

Essential Physical Functions:

The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear.
  • Must be able to lift up to 25lbs.
  • Must be able to walk and stand for extended periods of time.
  • Physical ability to safely perform the essential job functions of the position.

Equipment Used:

  • Traditional restaurant and event equipment.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud. Employee will be exposed to a second-hand smoke-filled environment.

Hazards include working around moving equipment/machinery. Equipment and machinery must be properly used or they can be potentially hazardous. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!