Seminole Tribe of Florida
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Organizational Development & Employee Relations Manager
at Seminole Tribe of Florida
Job Status: Full Time
Job Reference #: 2137
This is advanced professional work with some administrative responsibility in the development, administration and evaluation of training programs for the Seminole Tribal Gaming Commission (STGC). The incumbent in this position is responsible for planning, assigning and coordinating programs and staff activities in the areas of training and organizational development in order to improve employee performance at all levels. In addition, the individual is also responsible for the development and implementation of an employee relations program to effectively deal with problem resolution and performance issues. The incumbent designs, coordinates and facilitates employee development activities, promoting and enhancing leadership and career-related skills among STGC employees. Provides advice and counsel to managers and supervisors regarding personnel practices, problem solving, dispute resolution, regulatory compliance, litigation avoidance and strives to resolve internal conflict through appropriate conflict management and mediation techniques. Responsibilities include consulting with department head, managers and supervisors to determine their training needs and priorities, measuring and evaluating on-going programs, recommending and providing additional training and/or coaching activities as appropriate, and participating in the creation and development of new programs and/or revisions of existing training programs to include Instructor-Led Trainings. In addition, the incumbent is also responsible for investigating, analyzing, and creating reports based on fact findings, and recommending resolutions for further action on employee relations disputes/complaints. The individual ensures coordination across functions and services to deliver effective program operation and guidance in matters related to training, employment and/or employee issues. The incumbent ensures that all process is effectively maintained, updated and streamlined according to organizational needs. Responsible for analyzing, recommending, creating, writing and updating the STGC Policy & Procedures Manual, Standard Operating Procedures (SOP) and/or any applicable employee governing documents, as well as ensure that any/all changes are disseminated to all staff members as directed and/or appropriate. The incumbent will serve as the Liaison to the STOF Human Resources Department and will be responsible for all onboarding and separation processes. Bachelor's Degree in Human Resources Management, Public Administration, Organizational management, Business Administration, Education or related field is required. A master's degree is preferred. A minimum of six (6) years of experience in planning and implementing training and development programs in a large public or private organization, and/or experience working as Employee Relations Manager, including two (2) years of supervisory experience is required. An equivalent combination of education/training and experience will be considered. Strong communicator, facilitator, negotiator, and conflict resolution manager, with history of success coaching all levels of management and employees through complex, difficult and emotional issues is required. Ability to conduct investigations, mediations and/or coaching session and ability to prepare, complete and comprehend narrative and statistical reports, including fact finding reports is required. Possession of a valid Florida Driver's License is required. Must demonstrate excellent organizational skills and ability to plan multiple demanding tasks simultaneously is essential. Must demonstrate excellent written and verbal communication skills. Must demonstrate proficiency utilizing Microsoft software packages. Ability to travel across reservations and work a flexible schedule including evenings, weekends and holidays as needed. Due to the nature of the business, all applicants must be 21 years of age or older.
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