Steward Health - Corporate

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Revenue Cycle Associate - Cash Operation

at Steward Health - Corporate

Posted: 3/30/2020
Job Status: Full Time
Job Reference #: 23021
Categories: Retail

Job Description

Location: Corporate
Posted Date: 3/2/2020


As a Revenue Cycle Associate you will ensure that cash batches are processed in a timely and accurate manner. A succesful Revenue Cycle Associate shows an attention to detail, dedication to accurate execution and positive contributions to the Business Office team.


• Ensure that all cash batches are posted, balanced and approved by the end of business day.
• Import data into the Company database software.
• Research and correct exceptions.
• Access web portals for remittance advices and for reasearch.
• Review batches and money received for accuracy prior to approval and notes any errors.
• Post credit card payments and reconcile settlements.
• Post payments from hospital accounting and communicate with them as questions arise.
• Contact insruance companies to obtain remittance advices and to resolve account issues.
• Research missing payments and receipts with missing backup.
• Assist facility accountants in month end closings and in resolving posting issues.
• Prepare and organize boxes with backup receipts from facilities storage.
• Quality check scanned batches.
• Demonstrate the ability to escalate problem accounts to management as required by circumstances
• Complete assigned training and education.
• Perform other duties as assigned.


• Demonstrated computer skills with data entry software.
• Strong oral, written and interpersonal skills and strong customer-service skills, including courteous telephone etiquette.
• Ability to exercise discretion on sensitive and confidential matters.
• Demonstrate initiative in researching and resolving cash balancing issues.
• Ability to work in a team enviornment.
• Knowledge of medical terminology, insruance billing and reimbursement, and coding. (Preferred)
•30 WPM keyboarding skill with 95% accuracy. (Preferred)
• Ability to adapt to a fast-paced enviornment and learn and retian new or evolving information and procedures.


Education: High School Diploma or GED.
Experience (Type & Length): One-year customer service call center experience or one-year customer service experience in the medical field, insurance, banking hospital medica office or other business office setting. (Preferred)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!