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Director, Analytic Platforms


Posted: 10/24/2019
Job Reference #: 02CZR

Job Description

Director, Advanced Analytics Platform


TTEC Digital -Consulting is seeking an energetic and experienced senior professional to leadthe development of an advanced analytic platform.


The Director, AdvancedAnalytics Platform role is a highly visible and strategic position. Successfulcandidates are process-oriented, enjoy diving deep into data, have outstandinganalytical skills, and are adept at developing short-term and long-term strategies.The ideal candidate will combine demonstrated product management experiencewith expert AI/ML/Open Source/Tech knowledge and outstanding business skills(revenue/cost drivers, planning, etc.) to manage the vision, roadmap,priorities and requirements.




  • Manage, and continue toevolve the strategic vision and executional roadmap for the analytic platform thatwill take the product from MVP to polished product and beyond

  • Build strong working relationshipswith cross-functional leaders and a deep understanding of their key businessmetrics, levers, strategy and goals

  • Be an active andstrategic voice on the leadership team, driving our core product visionforward.

  • Evangelize new productofferings, work to accelerate their adoption, define key success metrics,measure impact, and track the business benefits.

  • Directly partner withData Science, Engineering and BI leads on ideation, conception, scopedefinition, execution and delivery.

  • Responsible for thecoordination and oversight of product planning and execution throughout theproduct lifecycle, including

    • Develop, track, andupdate detailed project development plans

    • Identify and addressgaps

    • Regularly report out tosenior management

    • Gather market and clientfeedback that will evolve the product

    • Develop pricing to meetrevenue and profitability goals.

    • Contribute to thedevelopment of sales tools and collateral content

    • Manage external thirdparties to assess partnerships and licensing opportunities

    • Oversee the marketingplan

    • Strategize and executepilot programs with early-stage product offerings

    • Manage the developmentof an effective and compelling product demo

  • Effectively communicateand educate key stakeholders on platform launches, feature releases andmilestones

  • Participate inprospecting and act as the subject matter expert

  • Ensure quality of dataproducts, including timeliness, performance, and accuracy




  • Bachelor's degree inComputer Science or a related field with significant leadershipexperience 

  • 10 years of relevantprofessional experience with at least 5 years managing distributed, highperformance, high output teams in a dynamic, scalable environment 

  • Hands on productmanagement experience enabling data science and engineering teams to develop,scale and implement ML algorithms, using relevant programming languages, andbig data tools.

  • Experience leveragingMS/Azure ecosystem to manage the development and maintenance of cloud platformoperations

  • Knowledge of the BigData technology landscape beyond the buzzwords; Experience with big data andanalytics programming languages such as Python, R, Spark, NoSQL

  • Understanding of AgileSoftware Development Lifecycle and project planning/execution skills

  • Desire to thrive in aconstantly innovating and changing environment 

  • Ability to partner andinfluence key business stakeholders at all levels of the organization 

  • Strong skills in teamleadership and networking, ability to work across multiple organizations toaccomplish diverse goals

  • Exceptionalpresentation, written, and verbal communication skills

  • Proven ability tounderstand the long-term ('big picture') and short-term perspective of situations 


Application Instructions

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