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Systems/Network Analyst 2 - req# 12226

at University of New Mexico

Posted: 2/14/2020
Job Reference #: 12226
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Job Description

Systems/Network Analyst 2

Requisition IDreq12226
Working TitleSystems/Network Analyst 2
Position Grade13
Position Summary

The System/Network Analyst 2 is responsible for effective provisioning, installation, configuration, operation, security and maintenance of systems hardware, software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the EDAC infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, empowering staff, students, and partners to meet and exceed technical requirements.

This individual is accountable for the following systems: Linux and Windows systems that support GIS infrastructure; Linux and Windows systems that support research data; Responsibilities for these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. This Individual will also be responsible for maintaining a VMware vSphere virtual environment as well as providing back-up solutions. In addition this individual is responsible for maintaining our Active Directly environment, security updates including multiple Drupal and Wordpress sites, Mail services, multiple database clusters (including MongoDB, elsasticserach, and PostgreSQL), license management, FTP services, and print services.

ENGINEERING AND PROVISIONING

1. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

2. Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.

3. Provide all desktop support for staff from setting up new computers to providing updates, installing software and troubleshooting.

4. Develop and maintain installation and configuration procedures.

5. Contribute to and maintain system standards.
6. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.

7. Uses discretionary judgement to consult with users to collect information/gather requirements for existing or proposed network, security and computing devices, server systems, multiuser applications, and/or databases including capacity planning, security, data safety and integrity, disaster recovery, and upgrade planning. Provides input regarding design and cost, coordinates tasks for the installation/maintance of networks or systems for short- and medium-range projects.

8. Performs miscellaneous job-related duties as assigned.

OPERATIONS AND SUPPORT

1. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

2. Perform regular security monitoring to identify any possible intrusions.

3. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

4. Perform regular file archival and purge as necessary.

5. Create, change, and delete user accounts per request.

6. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.

7. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

MAINTENANCE

1. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

2. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.

3. Maintain operational, configuration, or other procedures.

4. Perform periodic performance reporting to support capacity planning.

5. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

6. Maintain data center environmental and monitoring equipment.

COMPLEXITY AND PROBLEM SOLVING

1. Position deals with a variety of complexities. These complexities are typically unclear and requires research to determination of which solution, among many possible solutions, is the best.


COMMUNICATIONS AND INTERPERSONAL CONTACTS

1. Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.

2. Provides occasional guidance, some of which is technical.

See the Position Description for additional information.

Conditions of Employment
  • Specialty licensure/certification may be required, as specified by the department.
  • Successful candidate may be subject to a criminal background check prior to starting work.
Minimum Qualifications

Bachelor's degree; at least 1 year of progressively responsible experience directly related to the duties and responsibilities specified.

Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.

Preferred Qualifications

Prefer 2 to 4 years of experience, in addition to minimum requirements
Experience with the following systems: Linux and Windows systems that support GIS infrastructure; Linux and Windows systems that support research data
Responsibilities for these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
This Individual will also be responsible for maintaining a VMware vSphere virtual environment as well as providing back-up solutions.
In addition this individual is responsible for maintaining our Active Directly environment, security updates including multiple Drupal and Wordpress sites, Mail services, multiple database clusters (including MongoDB, elsasticserach, and PostgreSQL), license management, FTP services, and print services.

Additional Requirements
CampusMain - Albuquerque, NM
DepartmentEarth Data Analysis Center (985A)
Employment TypeStaff
Staff TypeTerm - Full-Time
Term End Date06/30/2021
StatusExempt
Pay$3,434.31 - $5,151.47 (Monthly)
Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB StatementTemporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check RequiredNo
For Best Consideration Date2/24/2020
Application Instructions

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Complete online application, cover letter, and applicable certifications

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

HEJ D&I

Application Instructions

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